Plain-language policies

Your photos
stay yours.

Last updated August 18, 2026. These public policies describe how personalized order information is handled.

Photo privacy

Your uploaded photos are used only to preview, prepare, print, and support your cube order. In the configured storefront they are stored in a private, access-controlled bucket tied to your guest or permanent account. Signed previews expire. We do not sell photos or reuse them in marketing without separate, explicit consent.

Retention

The current cleanup automation is designed for abandoned anonymous drafts: the anonymous account must be more than 30 days old, have no sign-in, design, or draft activity during the last 30 days, and have no non-draft order. Its draft data and Storage files are removed before the anonymous account. Delivery-based production-photo deletion is not implemented yet; final production retention terms and verified automation will be in place before live ordering opens.

Edits and cancellation

You may edit or cancel an order until printing begins. Once personalized printing begins, changes or cancellation may no longer be possible. Contact us promptly using your order number.

Shipping

Live shipping methods, prices, and delivery estimates will be confirmed before payment once ordering is configured. Demo mode does not calculate shipping, charge a card, or submit a shipment. The V1 product uses a wired USB-C base; no battery is included.

Returns and damaged orders

Because every cube is personalized, preference-based returns are not generally accepted after printing. If your order arrives damaged or does not match the approved design, contact us with your order number and photos of the issue so we can review a repair, replacement, or refund.

Browser and cloud design data

Design choices and shipping-field progress are cached in your browser. Raw photo bytes are never written to local storage. When Supabase is configured, design metadata and photos are also securely stored so the flow can survive a reload; permanent accounts can resume their newest design across devices. If a signed preview cannot be restored, the builder identifies it as a secure-storage restore problem and requires a retry or replacement. In unconfigured demo mode, photos remain in memory and must be re-added after a reload.

Questions

Use the contact details in your order confirmation. Start a guest design at any time.